Effective Date: 23 October 2026
Website: Trainers Connect
Website URL: https://trainersconnect.in

1. Introduction

Welcome to Trainers Connect (“we,” “our,” or “us”). Trainers Connect is an online platform designed to help individuals and organizations discover professional trainers and connect with them for training opportunities.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, when we share it, and what choices you have regarding your information when you visit or use our website.

By accessing or using our website, creating an account, or submitting a trainer profile, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you use Trainers Connect.

A. Personal and Account Information

When you register as a trainer or create an account, we may collect:

  • Full name
  • Email address
  • Phone number and contact details
  • Username and password-related account information
  • City, location, and professional address details, where applicable
  • Other information you voluntarily provide during registration

B. Professional Profile Information

To help visitors discover and evaluate trainers, we may collect and display information such as:

  • Professional headline and biography
  • Areas of expertise and training specializations
  • Industry experience and years of experience
  • Educational qualifications and certifications
  • Training programmes, courses, and services offered
  • Languages spoken
  • Professional photographs and profile images
  • Resume, portfolio, and other professional documents
  • Video links or videos submitted to showcase your expertise
  • Other details submitted through the trainer profile form

Information designated as public may be visible to website visitors and people searching for trainers.

Please do not upload confidential business information, sensitive personal information, or information belonging to another person without appropriate permission.

C. Payment Information

Trainers Connect may charge a one-time profile creation fee before a submitted trainer profile is published.

When you make a payment, we may collect information such as payment status, transaction reference, payment date, amount, and related billing details.

Payments may be processed through third-party payment services or the payment methods made available on the website. We do not intend to collect or store complete payment card details or banking passwords. Payment information may be handled by the relevant payment provider according to its privacy policy.

D. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on the website
  • Referring website or source
  • Basic website activity, security logs, and error information

This information may be used to maintain website functionality, improve performance, prevent abuse, and protect our platform.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To create and manage trainer accounts.
  • To enable trainers to create, edit, and maintain professional profiles.
  • To review and publish trainer listings after applicable payment and approval requirements are met.
  • To help visitors discover trainers using search and filtering features.
  • To enable initial contact between trainers and people interested in their services.
  • To process and verify profile creation payments.
  • To respond to enquiries, complaints, and support requests.
  • To send registration confirmations, payment notifications, account alerts, and important service updates.
  • To detect fraudulent activity, prevent spam, and maintain website security.
  • To improve our website, services, and user experience.
  • To comply with applicable legal obligations.

We will not use your personal information for purposes unrelated to the services described above without an appropriate lawful basis or consent where required.

4. Public Trainer Profiles and Visibility

Trainers Connect is a professional directory. Certain information submitted by trainers may be displayed publicly so that visitors can find and evaluate their services.

Publicly visible information may include your name, photograph, professional biography, specializations, experience, qualifications, location, and other profile details you choose or are required to submit for publication.

Please review your profile carefully before submitting it. Do not include personal information that you do not want to make publicly available.

Removing information from your profile may not immediately remove copies stored in search engine results, third-party websites, browser caches, or screenshots previously made by other users.

5. Contact Between Trainers and Visitors

Our platform is intended to facilitate initial connections between trainers and prospective clients.

After discovering a trainer, visitors may contact the trainer using the contact options available on the website or other contact information the trainer has made public.

Trainers Connect primarily facilitates discovery and initial contact. Unless explicitly stated otherwise, we do not arrange, manage, or process the subsequent training engagement, booking, or payment between trainers and their clients.

Any further communication, commercial agreement, booking, or payment arranged directly between a trainer and a client is the responsibility of the parties involved.

Please exercise caution when sharing personal, professional, or financial information with other users.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain user sessions, remember preferences, improve performance, and understand website usage.

Cookies may be used for purposes such as:

  • Keeping users logged in.
  • Supporting registration and profile submission.
  • Remembering preferences.
  • Maintaining website security.
  • Analysing traffic and website performance, if analytics tools are enabled.

Third-party services integrated into the website may also set cookies or collect related technical information.

You can manage cookies through your browser settings and, where available, the website’s cookie preference tools. Disabling certain cookies may affect registration, login, search, or other website functions.

7. Sharing of Information

We do not sell your personal information to third parties as a business practice.

We may share information in the following circumstances:

  • Public directory: Information included in published trainer profiles is shared with website visitors as part of the directory service.
  • Service providers: We may share relevant information with hosting providers, website maintenance providers, email services, security tools, analytics providers, and other vendors that help us operate the website.
  • Payment providers: Relevant transaction information may be shared with payment providers to process or verify payments.
  • Legal requirements: We may disclose information when required by applicable law, a court order, or a lawful request from an authorized authority.
  • Security and fraud prevention: We may use or disclose relevant information when reasonably necessary to investigate fraud, protect users, or safeguard the website.
  • Business changes: Information may be transferred as part of a merger, restructuring, or transfer of website operations, subject to applicable legal requirements.

Third-party service providers may process information according to their own privacy policies and contractual obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain user accounts and published profiles, manage payment records, resolve disputes, enforce our policies, and meet applicable legal obligations.

Trainer profile information may remain on the website while the account or listing is active.

If a trainer requests account deletion or profile removal, we will review the request and take appropriate action, subject to legal obligations, legitimate operational requirements, outstanding disputes, and any information that must be retained by law.

Some information may remain temporarily in backups, security logs, or records maintained by third-party service providers.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, website security tools, software updates, and secure hosting practices.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through or stored on our website.

Users are responsible for maintaining the confidentiality of their account credentials and notifying us if they suspect unauthorized access to their accounts.

10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request access to personal information associated with your account.
  • Request correction of inaccurate or incomplete information.
  • Update or edit your trainer profile.
  • Request deletion of your account or eligible personal information.
  • Withdraw consent where processing is based on consent.
  • Raise concerns or complaints about the handling of your personal information.
  • Request information about how your personal information is used.

To exercise these rights, contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing a request. We will respond in accordance with applicable law and explain any limitations where a request cannot be fully fulfilled.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, professional platforms, video hosting services, or payment providers.

If you follow an external link or use a third-party service, your information may be collected and processed under that provider’s own privacy policy and terms.

We do not control the privacy practices, content, security, or availability of third-party websites. We encourage you to review their privacy policies before sharing information with them.

12. Children’s Privacy

Trainers Connect is intended for individuals who are legally eligible to register and offer professional training services.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website features, registration processes, payment methods, business practices, or applicable legal requirements.

Any revised policy will be published on this page with an updated effective date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your information, or want to raise a privacy-related concern, please contact us.

Website: https://trainersconnect.in

Platform: Trainers Connect

Privacy Contact Email: care@trainersconnect.in

Business Name: Trainers Connect

Business Address: 627, 17A Main, 6th block, Koramangala Bangalore 560095

We will review privacy-related requests and respond in accordance with applicable law.

By using Trainers Connect, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it through an appropriate process.